INTERNATIONAL DAY

World Consumer Rights Day

On this day, we emphasize the importance of consumer protection worldwide.

MAR15
Monday, March 15Every year on March 15
 days to go
Roots
First observed in 1983
Vibe
Empowering consumers globally
Hashtag
#WorldConsumerRightsDay
Apple or Outlook calendar

3 ways to celebrate

AT HOME

Know your rights

Read up on your rights for returns, warranties and fair treatment.

WITH FRIENDS

Share smart shopping tips

Trade advice on getting fair deals and avoiding scams.

AT WORK OR SCHOOL

Host a money-smart talk

Invite someone to speak about consumer rights and smart spending.

Fast facts

Consumer protection affects every household.
Consumer issues touch households around the world.

The story

World Consumer Rights Day was first observed on March 15, 1983, commemorating President John F. Kennedy's 1962 address to Congress on consumer rights. This day was established to promote awareness of consumer rights and the importance of fair treatment in the marketplace. It originated from the need for consumers to have a voice in governance and business practices, ensuring they are treated with respect and equity.

Read the full story

Today, the observance has grown into a global movement, with participation from various organizations, governments, and consumers themselves. Events and activities are held worldwide, focusing on the rights to safety, information, choice, and to be heard. In the United States, consumer advocacy groups work tirelessly to educate citizens about their rights and to push for legislation that protects consumers from unfair practices.

In recent years, issues such as online privacy, deceptive marketing, and product safety have come to the forefront of consumer concerns. As technology evolves, so do the challenges consumers face, making awareness and advocacy more critical than ever. Engaging in discussions about consumer rights not only empowers individuals but also fosters a more ethical marketplace.

As we celebrate World Consumer Rights Day, it’s essential to reflect on the progress made and the work that still lies ahead. Advocacy for consumer rights is a continuous journey, requiring the involvement of all stakeholders, from consumers to businesses to policymakers. By standing together, we can ensure that every consumer is informed, protected, and empowered.

Did you know?

01

First Consumer Rights Declaration

Issued by President John F. Kennedy in 1962.

02

Global Participation

Over 100 countries celebrate this day.

03

Consumer Complaints

In 2021, the FTC received over 5 million complaints.

04

Social Media Impact

Platforms amplify consumer advocacy efforts.

05

Consumer Education

Awareness campaigns increase public knowledge.

06

Digital Age Challenges

Online shopping creates unique consumer concerns.

07

Empowerment through Knowledge

Informed consumers drive market change.

Around the world

Every culture celebrates a little differently.

  • USUnited StatesHome to numerous consumer advocacy organizations.
  • CACanadaPromotes consumer rights through the Competition Bureau.
  • GBUnited KingdomConsumer Rights Act 2015 safeguards consumers.
  • AUAustraliaAustralian Competition and Consumer Commission leads advocacy.
  • EUEuropean UnionStrong regulations protect consumer interests.
  • HUHungaryConsumer Protection Authority oversees rights and regulations.

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